Full Stack Engineer

Job Description Fullstack Engineer T4 – Customer Care & Telesales About us:   Passion for food. Hunger for tech. We make METRO digital.  Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.   You are driving to create smart solutions for customers around the globe? You want to grow in a flexible environment? Let the right career opportunity find you and join us!  How you will make an impact?   Customer Care & Telesales supports METRO’s post-sales service processes and plays an important role in ensuring a smooth customer experience after a purchase has been completed. It covers key activities such as repairs, warranty handling, customer support, incident management, resource coordination, and inbound customer communication. You will be joining the solution as part of the product team, taking on the role of a Full Stack Engineer. The team is responsible for supporting and continuously improving the systems and processes used throughout the service lifecycle, helping METRO handle customer requests efficiently and reliably. The team sits at the intersection of customer service and operational processes, ensuring that incidents and service requests can be captured, coordinated, and followed through to resolution. Reliability, usability, and efficient integration with the surrounding METRO ecosystem are therefore important aspects of the solution. The team’s responsibilities include supporting repair and warranty processes, enabling incident handling and customer communication, coordinating the resources involved in service activities, and providing the technical capabilities and integrations required to deliver an efficient post-sales experience. Your Responsibilities:   Being involved in all phases of software engineering, from inception to coding, testing, delivery and operation Developing high quality code that follows best practices and clean code principles; Advocate for improvements to product quality, security and performance; Collaborating with other engineers or team members Work on various layers of the infrastructure Interacting with the users in order to understand and characterize their needs and advise them if necessary Qualifications Required key competencies and qualifications: 12+ years of building and running containerized complex web applications in the cloud 12+ years years of programming in a high-level language, e.g. Java, Kotlin, Scala, Javascript experience with and commitment to CICD and DevOps best practices independent reliable working style capability to form opinions and express them in discussions experience with Cloud Platform, preferably GCP, in particular GKE, Cloud Armor, Networking experience with react and Microfrontend architecture (preferably Module Federation) Nice to have: experience with docker, kubernetes, ArgoCD, Datadog experience with Cassandra, Kafka, Solr experience with terraform, kotlin, typescript experience with running AI Agents, preferably in Production very good fluency in English (written and verbal). Additional Information What we offer at METRO.digital?     Hybrid and agile work: thrive in a flexible, multicultural environment. At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup. People development: when you grow so do we! We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career. Support with individual solutions: we are people-caring! We offer support whenever you need it - at every stage of your professional journey. Want to know more about all our benefits? Discover more here .  Let´s connect soon. Apply for the role now!    Position grade within our career framework: Fullstack Engineer Grade 4 (Md8). Company Description Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31.5 Billion international wholesaler with operations in 32 countries through 625 stores & a team of 85,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries. MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide Finance, HR, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 12 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers. Website: https://www.metro-gsc.in Company Size: 1200-1300 Headquarters: Pune, Maharashtra, India Type: Privately Held Inception: 2011