The Sr Director of Vendor Management will lead the development and implementation of a comprehensive vendor management program across the enterprise. The successful candidate will be responsible for creating a robust framework that ensures strategic alignment, risk management, and cost optimization in our vendor relationships.
This is a leadership role that requires strong business acumen, excellent communication skills, and a proven track record in large-scale vendor management.
Key Responsibilities:
Vendor Management Framework: Create a comprehensive framework, including policies, procedures, and standards, and establishing a vendor governance structure with defined roles and responsibilities.
Vendor Performance and Risk Management: Conduct thorough analysis of vendor performance, risk, and compliance to inform strategic decision-making, and implement programs for vendor performance management, risk assessment, mitigation, and monitoring. Work with the GuideWell risk teams to ensure continuity.
Leadership and Collaboration: Provide leadership, coaching, and guidance to the vendor management team, and collaborate with cross-functional teams, including procurement, finance, and operations, to ensure alignment and effective vendor management.
Reporting and Insights: Develop and implement reporting frameworks to measure vendor performance, track key performance indicators (KPIs) and service level agreements (SLAs), and provide regular updates and insights to senior leadership and other key stakeholders on vendor performance and program effectiveness.
Strategic Relationships and Cost Optimization: Foster strategic relationships with key vendors to drive business value, innovation, and cost savings, and identify operational improvement and efficiency opportunities stemming from vendor-led services and contracts.
Budget Management and Compliance: Developing and managing the vendor management budget, ensuring effective allocation of resources, and ensuring compliance with regulatory requirements and industry standards.
Key Requirements:
Related Bachelor's degree required in Business Administration, Supply Chain Management, or a related field
10+ years related work experience in vendor management, procurement, or a related field to include experience within healthcare or financial services
5+ years direct supervisory/management experience
Proven track record in developing and implementing vendor management frameworks and programs
Strong understanding of vendor management best practices, including risk management, contract management, and performance monitoring
Experience working in a large, complex organization with multiple stakeholders and vendors
Strong knowledge of vendor management principles, including ISO 9001, ISO 14001, and other relevant standards
Experience with vendor management software and tools, such as vendor management systems (VMS) and contract management systems
Strong understanding of regulatory requirements and industry standards, including GDPR, HIPAA, and other relevant regulations
Excellent project management skills, with ability to prioritize multiple projects and stakeholders
Strong business acumen, with ability to understand business operations and inform strategic decisions
Strong analytical and problem-solving skills, with ability to interpret complex data and inform business decisions
Excellent communication, negotiation, and interpersonal skills
Preferred:
Masters degree MBA or advanced degree
Experience in a similar industry or sector Certification in vendor management, such as Certified Professional in Vendor Management (CPVM) or Certified Vendor Manager (CVM)
Experience with agile methodologies and DevOps practices Strong knowledge of cloud computing, software as a service (SaaS), and other emerging technologies
General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally
What We Offer:
As a Florida Blue employee, you will be at the heart of GuideWells vision to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
Medical, dental, vision, life and global travel health insurance;
Income protection benefits: life insurance, short- and long-term disability programs;
Leave programs to support personal circumstances;
Retirement Savings Plan including employer match;
Paid time off, volunteer time off, 10 holidays and 2 well-being days;
Additional voluntary benefits